Effective Date: 21 June 2021
Website: www.lhlcare.com
Email: care@lhlcare.com
1. Acceptance of Terms
By accessing or purchasing from LHL CARE, you agree to the following Terms and Conditions. These apply to all visitors, customers, and users of the website.
2. Products & Usage Disclaimer
Our products are Ayurvedic and herbal in nature and are not intended to diagnose, treat, cure, or prevent any disease. Always consult a healthcare professional before using any supplement, especially if pregnant, nursing, or under medical supervision.
3. Ordering & Payments
- All orders are subject to availability and confirmation of payment.
- We reserve the right to refuse or cancel orders at our discretion.
- Prices are subject to change without notice.
4. Shipping & Delivery
- Orders are usually shipped within 2–5 business days after payment confirmation.
- Delivery timelines depend on your location and chosen courier service.
5. Returns & Complaints Policy
We aim for 100% satisfaction, but in case of issues:
| Condition | Details |
|---|---|
| Return/Complaint Timeframe | Must be raised within 7 days of receiving the order |
| How to Raise | Email your concern with order details to care@lhlcare.com |
| Verification Required | Return/refund will be processed after inspection and verification |
| Valid Reasons | Wrong item, damaged goods, expired product, incorrect quantity |
| Not Eligible | Opened, tampered, or used products unless there’s proven fault |
6. Refund Policy
- Approved refunds will be initiated within 7–10 business days after claim verification.
- Refunds are made via the original payment method or as store credit.
7. Limitation of Liability
LHL CARE is not liable for any indirect, incidental, or consequential damages arising from the use or misuse of its products.
8. Intellectual Property
All website content, branding, and product information are the property of LHL CARE and may not be reproduced without permission.
9. Governing Law & Jurisdiction
All disputes, complaints, or legal matters will be handled under the jurisdiction of Maharashtra, India.
10. Grievance Redressal
For any complaints, concerns, or feedback:
📧 care@lhlcare.com
📍 We aim to resolve all issues swiftly and fairly within the framework of our policies.