Once an order is successfully placed on www.lhlcare.com, cancellations are allowed only under the following verified conditions:
| Valid Cancellation Conditions | Details |
|---|---|
| 1. Damaged or Tampered Product Received | Visible damage to packaging or product upon delivery |
| 2. Product Mismatch | Received product is different from what was ordered or advertised |
| 3. Eligibility for 100% Refund | Subject to company verification of damage, tampering, or mismatch claim |
🔍 Important Notes:
- All claims must be raised within 7 days of receiving the order.
- Customers must provide photo/video proof of the issue for inspection.
- Refunds are initiated only after successful verification by the LHL CARE team.
- Refunds will be processed to the original payment method or via store credit, as applicable.
For all cancellation and refund queries, please contact us at 📧 care@lhlcare.com